Day: March 20, 2023
What Travel Agents Should Keep in Mind When Choosing a DMC Partner
A DMC (Destination Management Company) provides extensive local destination knowledge and work as the extension of your travel agency. Going by their job responsibilities, any DMC is responsible for offering logistic services in their destination ranging from meet and greet options, transfers, hotel accommodation, themed events, conference venues, multiple dining options etc. They need to
Maximizing Call Center Resource Utilization With Six Sigma
In the last few years, Six Sigma has achieved many new milestones, the most recent being its induction in the dynamic and fast-changing world of business process outsourcing. Six Sigma implementations in call centers and contact centers may be a relatively new phenomenon, but due to its unparalleled success, this trend is fast catching on